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Emotional Intelligence

COURSE CONTENTS

  • What is Emotional Intelligence (EI)?
  • Difference between emotions and feelings
  • Role in relationships
  • Tools to develop EI
  • Body language & emotions
  • Personal & interpersonal competencies
  • Difficult meetings, defensiveness & negotiations
  • Self -confidence, self-esteem, self-awareness, self-management
  • Locus of control
  • EI in relation to leadership
  • Feedback
  • Impact of stress on EI
  • Techniques for improving own EI
  • Conflict Management
  • EI & the organization

 

WHO SHOULD ATTEND THIS COURSE?

  • All Staff Members

 

Emotional Intelligence (EI) includes self-awareness and impulse control, persistence, and many other aspects of the human condition.

 

This is a practical course that allows you to travel on your own personal journey of understanding, and ultimately to excellence in your personal life and career.

 

“Anyone can become angry � that is easy! But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way � that is not easy.”
Aristotle

Back to Training Courses                                                                                                           Duration: 2 days

Complete the form for more  information

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