COURSE CONTENTS:
- Prepare a meeting
- Meeting procedures
- Agenda
- Minute taking
- Conduct a meeting
- Strategies to deal with conflict in a meeting
- Communication
- Cultural issues in meeting
- Attitude
- Assertiveness
- Listening and questioning skills
- Follow-up on meetings
WHO SHOULD ATTEND THIS COURSE?
- Secretaries
- Personal assistants
- Any staff member involved with meeting procedures
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