gallery/tms_logo
gallery/email icon
gallery/fax icon
gallery/telephone icon
gallery/2000px-google_plus_icon.svg
gallery/square-linkedin-512
gallery/facebook-icon
gallery/twitter icon
gallery/logo_03 regs kzn
gallery/logo_02 regs cape
gallery/logo_01 regs gauteng

Newsletters and adverts

Transformational Communication

COURSE CONTENTS:

  • Types of verbal communication
  • Communication models
  • Body language
  • Non-Verbal Expressions
  • Causes of Conflict
  • Conflict Handling styles
  • Conflict management models
  • Speech and language
  • Vocal qualities
  • Verbal expression
  • Listening Skills
  • Questioning techniques

 

WHO SHOULD ATTEND THIS COURSE?

  • Managers
  • Supervisors
  • Interview Consultants
  • Sales personnel
  • All staff Members

 

No creature or organism can exist purposefully on earth without the tools and attributes of communication. Communication implies the transmission from one person to another through thoughts, feelings and ideas.

 

Humans are gregarious animals. It is for this reason that understanding (or lack thereof) will create conflict. Communication is a tool for the promotion of positive and effective interaction.

 

It is therefore critical to be aware of your Body Language and what it may / may not communicate.

Back to Training Courses                                                                                                           Duration: 2 days

Complete the form for more  information

Full Names  
E-mail  
Business Telephone  
Cell Number  
Message